Services / Business Automation / Purchase Request Automation
BUSINESS AUTOMATION 03 / 11

Purchase Requests From Request to Approval.

Digitize purchase requisitions with structured request forms, approval routing, supporting documents, notifications and clear visibility from submission to procurement handoff.

Discuss Your Purchase Process
01

Digital Purchase Requests

02

Approval Hierarchy

03

Status Tracking

04

Procurement Handoff

01

Overview

DIGITIZE PURCHASE REQUISITIONS

Bring structure to every internal purchase request.

Purchase requests often begin through emails, spreadsheets, printed forms or messages. This can make it difficult to identify what was requested, why it was needed, who approved it and what should happen next.

Purchase request automation creates a structured digital process where employees submit requirements through a defined form and the request follows the appropriate approval route.

Once approved, the request can move into the procurement process with the relevant request details, supporting information and approval history attached to it.

02

Capabilities

PURCHASE REQUEST CAPABILITIES

Everything needed to move a purchase request forward.

01

Digital Request Forms

Capture purchase requirements through structured digital request forms.

02

Item Details

Record requested items, quantities, specifications and business requirements.

03

Business Justification

Capture the purpose and justification behind the purchase request.

04

Supporting Documents

Attach quotations, specifications or other relevant request documents.

05

Approval Routing

Route purchase requests through defined authority and approval levels.

06

Conditional Approvals

Apply different approval paths according to defined request conditions.

07

Request Status

Track whether requests are submitted, pending, approved, rejected or completed.

08

Notifications

Notify relevant users when requests require action or change status.

09

Approval History

Maintain relevant workflow decisions and approval activity with the request.

10

Procurement Handoff

Move approved requirements into the next procurement stage.

11

Department Visibility

Organize purchase requests by department, team or business unit.

12

Request Reporting

Structure purchase request information for operational reporting and analysis.

03

Business Challenges

WHEN PURCHASE REQUESTS ARE MANUAL

Small process gaps can create bigger procurement delays.

01

Requests Arrive Through Different Channels

Purchase requirements may arrive through email, messages, spreadsheets or verbal communication.

02

Required Information Is Missing

Procurement teams may need to repeatedly ask for quantities, specifications or justification.

03

Approval Status Is Unclear

Requesters may not know whether their request is pending, approved, rejected or waiting for action.

04

Approval Levels Vary

Different purchase values or departments may require different approval authorities.

05

Documents Are Scattered

Quotations and supporting documents may be stored separately from the original purchase request.

06

Procurement Receives Incomplete Handoffs

Approved requirements may reach procurement without complete request or approval information.

04

Request Journey

FROM REQUIREMENT TO PROCUREMENT

Give every purchase request a clear digital journey.

01

Request

Submit purchase requirement

02

Review

Validate request information

03

Approve

Route through authority levels

04

Procure

Hand off approved requirement

05

Request Information

STRUCTURED DATA CAPTURE

Capture the information procurement needs from the start.

The exact fields can be configured around the organization's purchasing process and internal requirements.

01

Requester

02

Department

03

Item / Service

04

Quantity

05

Required Date

06

Estimated Amount

07

Business Justification

08

Project / Cost Center

09

Priority

10

Specifications

11

Supporting Documents

12

Additional Notes

06

Approval Routing

PURCHASE APPROVAL HIERARCHY

Route each request according to your authority structure.

Purchase requests do not always follow one approval path. Routing can be designed around defined business conditions and approval authority.

01

Amount-Based Routing

Route higher-value requests through additional approval levels where required.

02

Department-Based Routing

Send requests to the relevant departmental manager or designated authority.

03

Category-Based Routing

Apply different approval paths according to purchase type or category.

04

Project-Based Routing

Route project-related requests through designated project stakeholders.

05

Multi-Level Approval

Move requests sequentially through multiple decision-makers.

06

Management Approval

Route selected requests to senior management according to defined rules.

07

Procurement Handoff

AFTER THE REQUEST IS APPROVED

Connect approved requests with the procurement process.

Purchase request approval is often only the beginning. Once approved, the requirement needs to move to the team responsible for sourcing, quotations, supplier coordination or purchasing.

01

Approved Requirement

Keep the original request information connected to the approved requirement.

02

Supporting Documents

Carry relevant attachments and specifications into the next operational stage.

03

Approval Information

Maintain relevant approval decisions with the purchase request.

04

Procurement Assignment

Assign the approved requirement to the responsible procurement user or team.

08

Status & Tracking

BETTER REQUEST VISIBILITY

Know where each purchase request currently stands.

A structured status model helps requesters, approvers and procurement teams understand the current stage of each request.

01

Draft

02

Submitted

03

Under Review

04

Pending Approval

05

Approved

06

Rejected

07

In Procurement

08

Completed

09

Notifications

REDUCE MANUAL FOLLOW-UP

Keep requesters and approvers informed as the process moves.

01

Request Submitted

Confirm that the purchase request entered the workflow.

02

Approval Required

Notify the appropriate approver when action is required.

03

Pending Reminder

Remind users about requests waiting for defined actions.

04

Request Approved

Inform relevant users when approval is completed.

05

Request Rejected

Notify the requester when the request is rejected.

06

Procurement Handoff

Notify the procurement team when an approved request requires further action.

10

Microsoft Solution

POWER PLATFORM PURCHASE REQUESTS

Build purchase request workflows around Microsoft 365.

For suitable Microsoft environments, purchase request solutions can combine Power Apps, Power Automate, SharePoint or Dataverse depending on process, data and licensing requirements.

01

Power Apps

Create a tailored interface for employees to submit and review purchase requests.

02

Power Automate

Route approvals, trigger notifications and automate suitable workflow actions.

03

SharePoint

Store suitable request data, documents and supporting business information.

04

Dataverse

Support structured application data where the solution architecture requires it.

Power Apps Power Automate SharePoint Online Dataverse Microsoft 365 Microsoft Teams REST APIs SQL
11

Reporting

PURCHASE REQUEST VISIBILITY

Turn purchase request data into operational visibility.

Structured digital requests make it easier to organize and analyze purchasing activity using the information captured throughout the process.

01

Total Requests

02

Pending Requests

03

Approved Requests

04

Rejected Requests

05

Department Analysis

06

Request Values

07

Category Analysis

08

Request Status

12

Integrations

CONNECT THE PURCHASING PROCESS

Purchase requests do not have to operate in isolation.

Depending on available APIs, connectors and permissions, purchase request workflows can integrate with suitable business applications and data sources.

01

ERP Systems

02

Procurement Systems

03

SharePoint

04

Microsoft 365

05

Dataverse

06

SQL Databases

07

REST APIs

08

Custom Applications

13

Our Process

IMPLEMENTATION APPROACH

Build automation around your purchasing process.

01

Discover

Understand how purchase requests are currently raised, reviewed and approved.

02

Map

Define request fields, approval levels, conditions, statuses and responsibilities.

03

Automate

Build the request interface, workflow logic, notifications and required integrations.

04

Deploy & Evolve

Launch the workflow and adapt it as purchasing rules or processes change.

14

Why Incodiv

PROCESS-FIRST AUTOMATION

Purchase automation designed around your operational rules.

We look beyond the request form and consider the complete process — request data, authority levels, documents, notifications, procurement handoff, reporting and integration requirements.

01

Business-specific purchase workflows

02

Multi-level approval design

03

Power Platform implementation options

04

Procurement workflow integration

05

Structured request & document data

06

Reporting & system integration options

16

FAQ

COMMON QUESTIONS

Purchase request automation, explained.

What is purchase request automation? +

Purchase request automation digitizes the process of submitting, reviewing, approving and tracking internal purchase requirements using structured forms and workflows.

Can employees submit purchase requests digitally? +

Yes. A digital form or business application can capture purchase details, quantities, justification, estimated values and supporting documents.

Can approval levels depend on purchase amount? +

Yes. Amount thresholds can be used as workflow conditions to determine which approval levels are required.

Can quotations and documents be attached? +

Yes. Supporting documents can be associated with purchase requests where the selected solution architecture supports document storage.

Can the requester track the request status? +

Yes. The solution can provide appropriate status visibility such as submitted, pending approval, approved, rejected or in procurement.

Can Power Apps and Power Automate be used? +

Yes. For suitable Microsoft environments, Power Apps can provide the request experience while Power Automate manages workflow and approval logic.

Can approved requests move to procurement automatically? +

The workflow can trigger the next procurement stage after approval. The exact level of automation depends on the procurement process and systems that need to be connected.

STILL MANAGING PURCHASE REQUESTS MANUALLY?

Turn purchase requisitions into a structured digital workflow.

Tell us how employees raise purchase requests, who approves them and how approved requirements move into procurement.

Discuss Your Purchase Process
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