Services/ Business Automation/ Notification & Reminder Automation
BUSINESS AUTOMATION 09 / 11

Automated Notifications Keep Work Moving.

Trigger business notifications and reminders around deadlines, pending approvals, status changes, tasks and other defined process events.

Discuss Notification Automation
01

Event Notifications

02

Scheduled Reminders

03

Pending Action Alerts

04

Status Communication

01

Overview

REDUCE MANUAL FOLLOW-UP

Let business events trigger the right communication.

Teams often spend time manually reminding people about pending approvals, upcoming dates, incomplete tasks and changing business statuses.

Notification and reminder automation can trigger communication based on defined events, schedules and workflow conditions so relevant users know when action is required.

02

Capabilities

AUTOMATED COMMUNICATION

Trigger notifications around real business processes.

01

Submission Alerts

Notify users when new requests or records enter a workflow.

02

Approval Alerts

Inform approvers when a decision requires attention.

03

Pending Reminders

Send reminders for workflow items that remain pending.

04

Due Date Reminders

Trigger communication around approaching deadlines.

05

Overdue Alerts

Notify relevant users when defined due dates have passed.

06

Status Updates

Communicate important changes in workflow or record status.

07

Completion Notifications

Inform stakeholders when defined activities are completed.

08

Scheduled Notifications

Send communication according to defined dates or schedules.

09

Conditional Alerts

Trigger messages when specified business conditions are met.

10

Email Notifications

Use email as part of suitable automated communication workflows.

11

Teams Notifications

Include Microsoft Teams communication where suitable.

12

Escalation Logic

Route selected overdue or pending items according to defined escalation rules.

03

Trigger Types

WHEN SHOULD AUTOMATION ACT?

Use events, time and conditions as triggers.

01

Event-Based

Trigger communication when a business event occurs.

02

Time-Based

Run reminders according to defined dates or schedules.

03

Status-Based

Send notifications when records move between statuses.

04

Condition-Based

Trigger communication when defined business criteria are met.

04

Use Cases

AUTOMATION ACROSS OPERATIONS

Use reminders wherever follow-up matters.

01

Pending Approvals

02

Invoice Reviews

03

Purchase Requests

04

Employee Onboarding

05

Document Reviews

06

Contract Dates

07

Task Deadlines

08

Operational Follow-Ups

05

Microsoft

POWER AUTOMATE NOTIFICATIONS

Connect Microsoft data and communication.

Power Automate can support suitable event-driven, scheduled and condition-based workflows across Microsoft 365 and compatible connected systems.

Power Automate Microsoft 365 SharePoint Microsoft Teams Power Apps Dataverse REST APIs
06

Process

IMPLEMENTATION

Define when, why and who should be notified.

01

Identify

Find manual reminders and communication gaps.

02

Define

Set triggers, recipients, conditions and timing.

03

Automate

Build notification, reminder and escalation logic.

04

Refine

Adjust automation as business workflows evolve.

08

FAQ

COMMON QUESTIONS

Notification automation, explained.

Can reminders run automatically?+

Yes. Scheduled or condition-based workflows can check relevant business data and send appropriate reminders.

Can notifications go to Microsoft Teams?+

Yes, suitable Microsoft-based workflows can include Teams notifications.

Can overdue items be escalated?+

Yes. Escalation rules can be designed around defined deadlines, statuses and responsible users.

Can reminders use data from other systems?+

Potentially, where suitable APIs, connectors or data access methods are available.

TOO MUCH MANUAL FOLLOW-UP?

Let your business process trigger the reminder.

Tell us which deadlines, approvals and tasks your team currently follows up manually.

Automate Your Reminders
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