INCODIV FAQ

Questions About Our Services & Process.

Find clear answers about Incodiv Tech's software development, business automation, Microsoft solutions, management systems, data analytics, websites, mobile apps, digital marketing and project delivery.

01 What services does Incodiv Tech provide?

Incodiv Tech provides eight core service areas: Custom Software Development, Business Automation, Microsoft Business Solutions, Business Software & Management Systems, Data Analytics & Power BI, Website & E-Commerce Development, Mobile App Development, and Digital Marketing, SEO & Social Media Management. Each area includes more specialized services based on the business requirement.

02 Can Incodiv build software around our existing business process?

Yes. Custom software projects can begin with your current workflow, users, data, approvals and operational requirements. We use that understanding to define a suitable solution such as a web application, ERP, CRM, business portal, booking system, inventory system or another purpose-built application.

03 What types of business processes can you automate?

Automation can be applied to workflows such as approvals, purchase requests, procurement, invoice and expense approvals, employee onboarding, document approvals, notifications, reminders and other repetitive business processes. The right approach depends on your current workflow and systems.

04 Which Microsoft technologies does Incodiv work with?

Our Microsoft Business Solutions work includes Power Apps, Power Automate, SharePoint Online, Dataverse, Dynamics 365 CRM, Microsoft 365 and Teams integrations, along with Power Platform consulting. Power BI is also used across our data analytics and reporting solutions.

05 What business management systems can Incodiv develop?

We work on ERP, inventory, POS, procurement, sales, finance and accounting, HR and payroll, customer, supplier and vendor, service, school, travel, university/LMS, and installment or EMI management systems. A custom business management system can also be planned when standard software does not match the required process.

06 Can you build Power BI dashboards from our existing data?

Yes. Depending on the available data sources and access, we can prepare and connect business data for Power BI dashboards, KPI reporting, sales analytics, financial reporting, operations analytics, HR analytics, inventory reporting and executive dashboards.

07 Do you develop both business websites and e-commerce websites?

Yes. Our website services include corporate and business websites, e-commerce development, WordPress and WooCommerce, landing pages, website redesign, maintenance, performance optimization, SEO-friendly development, custom websites, web portals, third-party integrations and payment gateway integration.

08 Does Incodiv develop Android and iOS mobile applications?

Yes. We develop Android, iOS and cross-platform applications, including React Native solutions. Mobile applications can also connect with web applications, business systems, databases, REST APIs, payment services and supported third-party platforms.

09 What digital marketing services does Incodiv provide?

Our digital marketing services include SEO, local SEO, technical SEO, on-page SEO, social media management, Facebook and Instagram management, LinkedIn management, Google Ads, Meta Ads, lead generation and landing page optimization. Channel selection depends on the business, audience and campaign objectives.

10 Can Incodiv improve or integrate an existing system?

Yes. Depending on the existing technology and codebase, we can review systems for improvements, additional functionality, API integrations, database work, workflow automation, reporting or modernization. We first assess the current system before defining the recommended scope.

11 Can your solutions integrate with APIs, databases and third-party platforms?

Yes, where the required platform provides suitable integration capabilities. Depending on the project, solutions may connect with REST APIs, SQL databases, business applications, payment services, Microsoft services and other supported third-party platforms.

12 Which technologies does Incodiv use?

Technology is selected according to the project. Our work includes Microsoft Power Platform, SharePoint, Dynamics 365, Power BI, ASP.NET and C#, PHP, SQL Server, MySQL, React, TypeScript, JavaScript, React Native, WordPress, WooCommerce and API-based integrations.

13 How does a project usually start?

We normally begin by understanding the business problem, users, current process, required features, integrations and expected outcome. From there, the scope, technical approach, delivery stages and commercial terms can be defined more clearly.

14 How long does a project take?

There is no single timeline for every project. Delivery time depends on scope, complexity, integrations, content or data readiness, review cycles and testing requirements. A more realistic timeline can be provided after the requirements have been reviewed.

15 How is project pricing determined?

Pricing depends on the required scope, complexity, technology, integrations, design requirements and expected delivery effort. We discuss the requirement first so the commercial approach can be aligned with the actual project.

16 Do you provide support after a solution goes live?

Post-launch assistance can be included based on the project and agreed support scope. This may cover issue resolution, maintenance, updates, improvements or additional functionality as the solution evolves.

17 Do you provide training or handover for business systems?

Where required, project handover can include user guidance, documentation or walkthrough sessions appropriate to the delivered solution and agreed project scope.

18 Which industries can Incodiv work with?

Our solutions can be adapted to different B2B and B2C environments. Relevant use cases include retail, education, travel, professional services, operations, sales, finance, procurement and other organizations that need software, automation, reporting or digital customer experiences.

19 How do you approach software quality and security?

Quality and security requirements are considered during solution design, development and testing. The exact controls depend on the technology, data, integrations, hosting environment and project requirements. If a project has specific security or compliance requirements, these should be identified during discovery so they can be addressed in the solution scope.

20 How can I discuss a project with Incodiv Tech?

You can use our contact page or email [email protected] with a brief description of your requirement. Sharing your current process, main challenge and expected outcome helps us understand the project more clearly.

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