MANAGE
Travel Bookings
BUSINESS SOFTWARE & MANAGEMENT SYSTEMS
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Travel Management. One Connected Operation.
Bring flight bookings, hotels, visas, transport, Umrah & Hajj, tour packages, customers, suppliers, B2B agents, invoicing and travel finance into one structured management platform.
CONNECT
Customers & Suppliers
CONTROL
Receivables & Payables
UNDERSTAND
Business Performance
01
OVERVIEW
Run your travel business from one connected platform.
Travel businesses often manage customers, tickets, hotel bookings, visa cases, suppliers, payments and invoices through separate spreadsheets, messages and disconnected systems.
Incodiv Tech develops Travel Management Systems designed around the operational and financial workflows of travel agencies and tour operators.
The system can centralize multiple travel services while keeping customer activity, supplier costs, selling prices, payments, outstanding balances and supporting records connected.
Multi-branch operations, B2B agents, management dashboards and integrations can also be included according to the required business model.
02
TRAVEL MANAGEMENT CAPABILITIES
Core modules for travel agency operations.
Customer Management
Maintain customer profiles, contact information, travel history and booking relationships.
Flight Management
Manage flight booking records, passenger details, travel dates and related financial information.
Hotel Bookings
Organize hotel reservations, stay details, suppliers, costs and customer charges.
Visa Management
Track visa applications, countries, categories, processing status and relevant records.
Transport Management
Manage transport bookings, routes, pickup details, vehicles or transport suppliers.
Umrah & Hajj
Structure pilgrimage packages, passenger records, accommodation, transport and service details.
Tour Packages
Manage package information, destinations, inclusions, pricing and customer bookings.
Suppliers & DMCs
Maintain airlines, hotels, suppliers and destination management company records.
B2B Agents
Manage agent relationships, bookings, balances and business transactions.
Invoices & Payments
Connect bookings with invoices, payments, balances and transaction history.
Multi-Branch Operations
Organize users and operational activity across multiple business locations.
Management Reporting
Review sales, margins, balances and operational information through reporting.
03
TRAVEL BUSINESS CHALLENGES
Replace fragmented travel operations with structured business workflows.
Spreadsheet Dependency
Bookings and financial records are distributed across multiple files and manual registers.
Scattered Communication
Important booking information remains across chats, emails and individual staff members.
Unclear Balances
Customer receivables and supplier payables become difficult to review consistently.
Disconnected Services
Flights, hotels, visas and transport are managed through separate operational records.
Branch Visibility
Management lacks one consolidated view across branches and business activity.
Manual Reporting
Sales, cost and profitability information requires manual consolidation.
04
CONNECTED BOOKING MODEL
Connect every service from booking to financial settlement.
Create Booking
Select the customer and required travel service.
Travel Details
Record flight, hotel, visa, transport or package information.
Cost & Supplier
Connect supplier information and applicable business costs.
Invoice & Payment
Connect selling price, payments, balances and reporting.
05
CUSTOMERS & BOOKINGS
Keep every customer and booking connected.
Maintain structured customer profiles and connect each customer with relevant travel bookings, payments and transaction history.
The platform can support different customer types such as direct customers, agents, freelancers or internal sales teams depending on the business model.
Customer Code
Contact Details
Passport Information
Booking History
Total Sales
Payments
Outstanding
CUSTOMER PROFILE
Travel Customer
Active
CUSTOMER
CUS-001248
Connected travel profile
06
TRAVEL SERVICES
Manage multiple travel services inside one platform.
Flights
Passenger, airline, route, travel date and ticket records.
Hotels
Hotel, room, check-in, check-out, supplier and booking records.
Visa
Country, visa category, application and processing status information.
Transport
Transfers, routes, vehicles, pickup and supplier details.
Umrah & Hajj
Pilgrim, accommodation, transport and package-related records.
Tour Packages
Destinations, inclusions, duration, pricing and booking details.
FLIGHT BOOKING
Ticket Details
FROM
KHI
Origin
TO
DXB
Destination
07
FLIGHT MANAGEMENT
Organize flight bookings and passenger records.
Maintain relevant flight information including passengers, airlines, sectors, departure details, booking references and transaction information.
Flight records can remain connected with customer, supplier and financial information instead of being managed separately.
Passenger
Airline
PNR
Origin
Destination
Departure
Ticket
08
LAND & DOCUMENT SERVICES
Keep hotels, visas and transport connected to the trip.
Accommodation
Manage hotel bookings with guest, property, room, check-in, check-out and supplier information.
Hotel
Room
Check-In
Check-Out
Visa Processing
Maintain visa application information and track cases through configured processing stages.
Country
Category
Applicant
Status
Ground Transport
Organize airport transfers, local transport, routes and relevant supplier information.
Pickup
Drop-Off
Vehicle
Supplier
09
UMRAH & HAJJ MANAGEMENT
Organize pilgrimage services in one structured workflow.
Manage pilgrimage customers, package information, flights, accommodation, transport and other configured service details from a connected system.
The exact workflow can be adapted to the travel company's operating process and package structure.
Pilgrims
Packages
Flights
Makkah Hotels
Madinah Hotels
Transport
PILGRIMAGE PACKAGE
Connected Journey
10
SUPPLIERS & DMCs
Keep travel suppliers and costs connected to bookings.
SUPPLIER NETWORK
Travel Suppliers
Connect supplier records with operational and financial activity.
B2B AGENT
Agent Account
11
B2B AGENT MANAGEMENT
Manage B2B travel business with clearer account visibility.
Maintain agent profiles and connect their bookings, payments and outstanding balances with the wider travel management system.
This creates a clearer distinction between direct customer business and B2B agent transactions.
Agent Profiles
Agent Bookings
Sales
Payments
Receivables
Statements
12
TRAVEL FINANCE
Connect sales, costs and balances with travel operations.
Invoices
Generate or maintain invoice records connected with travel bookings.
Receivables
Review customer and agent balances according to recorded transactions.
Payables
Track amounts associated with suppliers and service providers.
Expenses
Record relevant operational business expenses where included in scope.
Travel finance modules can support operational receivables, payables, payments and reporting. Statutory accounting, tax treatment and regulatory requirements should be configured and reviewed according to the applicable jurisdiction and business requirements.
13
BOOKING PROFITABILITY
Understand the financial side of each booking.
Where the required data is available, travel bookings can connect selling amounts with supplier and other configured business costs.
This can support management views of booking margin and overall business performance.
Selling Price
Supplier Cost
Referral Cost
Business Cost
Margin
BOOKING FINANCIAL VIEW
Booking Performance
SELLING
Gross Selling Price
DIRECT COST
Supplier Cost
OTHER COST
Configured Costs
RESULT
Booking Margin
14
MULTI-BRANCH OPERATIONS
Manage multiple branches with centralized visibility.
HEAD OFFICE
Central Management
15
DASHBOARD & REPORTING
See what is happening across your travel business.
Bring operational and financial information together through management dashboards structured around the available business data.
Sales overview
Booking activity
Customer receivables
Supplier payables
Service performance
Branch reporting
BUSINESS OVERVIEW
Travel Dashboard
SALES ACTIVITY
Performance Overview
SERVICES
Flights
Hotels
Visas
Transport
Packages
16
INTEGRATIONS
Connect your travel platform with the wider business ecosystem.
17
TECHNOLOGY
Technology selected around your business requirements.
React
TypeScript
ASP.NET
PHP
SQL Server
MySQL
REST APIs
Power BI
Power Automate
Cloud Hosting
18
OUR PROCESS
Build around how your travel business operates.
DISCOVER
Understand Operations
Review travel services, branches, customers, suppliers and finance workflows.
MAP
Structure Workflows
Map booking, supplier, payment and operational processes.
DESIGN
Design the Platform
Structure modules, user journeys and system architecture.
BUILD
Develop the System
Build required travel, finance and management functionality.
CONNECT
Integrate Services
Connect APIs, reporting and other systems where required.
IMPROVE
Extend the Platform
Add functionality as travel operations and requirements evolve.
19
WHY INCODIV TECH
Travel software built around real business workflows.
Travel-Focused Workflows
Structure software around flights, hotels, visas and travel services.
Connected Finance
Connect operational bookings with payments, receivables and payables.
Supplier Management
Keep supplier and DMC activity connected with business records.
B2B Operations
Support agent-based travel business alongside direct customer activity.
Multi-Branch Design
Structure operational visibility across multiple business locations.
Reporting Focus
Turn structured travel data into useful management information.
20
RELATED SERVICES
Extend your travel business platform.
21
FREQUENTLY ASKED QUESTIONS
Travel management questions.
What is a Travel Management System?
A Travel Management System is a business platform used to organize travel services, customers, bookings, suppliers, payments and related operational information.
Can the system manage flights and hotel bookings?
Yes. Flight and hotel booking records can be managed as separate service modules while remaining connected with customers, suppliers and financial information.
Can visa applications be tracked?
Yes. Visa applications can include country, category, applicant and configured processing status information according to the required workflow.
Can it manage Umrah & Hajj packages?
Yes. Pilgrimage-related modules can organize customer, package, flight, accommodation, transport and other relevant service records.
Can B2B travel agents be managed?
Yes. Agent profiles can be connected with bookings, payments, receivables and relevant transaction history.
Can customer receivables and supplier payables be tracked?
Yes. Operational receivable and payable records can be connected with bookings and payments based on the implemented finance model.
Can multiple travel branches use the system?
Yes. The platform can be designed for multi-branch operations with branch-related users, transactions and consolidated management reporting.
Can the system integrate with existing software or APIs?
Integration can be implemented where the required external system provides suitable APIs, credentials and technical access.
Can travel data be connected with Power BI?
Yes. Structured travel business data can be used for Power BI reporting when appropriate to the implemented architecture and reporting requirements.
STILL MANAGING BOOKINGS, CUSTOMERS, SUPPLIERS & PAYMENTS ACROSS SEPARATE SYSTEMS?
Bring your travel business into one connected platform.
Connect flights, hotels, visas, transport,
Umrah & Hajj, tour packages, customers,
suppliers and finance through a structured
Travel Management System.
