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API Development Connect Your Business Systems.

Custom APIs and system integrations that help business applications exchange data, automate processes and work together through secure, structured connections.

Discuss Your Integration
01

Custom APIs

02

System Integration

03

Data Exchange

04

Process Connectivity

01

Overview

CONNECT APPLICATIONS & DATA

Make separate systems work together.

Modern businesses often rely on multiple applications for sales, finance, operations, customers, websites, reporting and internal processes.

When those systems operate independently, employees may need to copy information manually, maintain duplicate records or repeatedly move data between applications.

Incodiv Tech develops APIs and integration solutions that enable compatible systems to exchange information through structured and controlled connections.

02

Capabilities

API & INTEGRATION SERVICES

Build the connections your business applications need.

01

Custom API Development

Develop application interfaces for structured communication between systems and services.

02

REST API Development

Build REST-based endpoints for web, mobile and business application connectivity.

03

Third-Party Integration

Connect applications with compatible external platforms and services.

04

Application Integration

Exchange relevant business information between separate applications.

05

Database Integration

Connect applications with structured data sources and database-driven processes.

06

CRM Integration

Connect customer and sales information with compatible CRM environments.

07

ERP Integration

Connect operational systems with ERP modules and related business processes.

08

Website Integration

Connect websites, portals and forms with backend business applications.

09

Mobile App Integration

Provide mobile applications with controlled access to backend data and services.

10

Payment Integration

Integrate supported payment services where suitable APIs and implementation methods are available.

11

Microsoft Integration

Connect compatible business solutions with Microsoft 365, SharePoint and Power Platform.

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Integration Modernization

Replace selected manual or outdated data exchange methods with structured integrations.

03

Business Challenges

WHEN SYSTEMS DO NOT COMMUNICATE

Reduce the friction created by disconnected applications.

01

Duplicate Data Entry

Teams repeatedly enter the same information into multiple systems.

02

Manual Data Transfer

Information is copied between spreadsheets, applications and business platforms manually.

03

Disconnected Customer Data

Customer information may exist separately across websites, CRM, sales and operational systems.

04

Processes Stop Between Systems

A digital process becomes manual when information needs to move into another application.

05

Reporting Data Is Fragmented

Important information is distributed across systems and difficult to consolidate for reporting.

06

Legacy Connections Limit Growth

Older integration methods can make new applications and digital workflows harder to introduce.

04

Integration Flow

SYSTEM-TO-SYSTEM CONNECTIVITY

Move information through a structured integration layer.

APIs can provide a defined way for one application to request, submit or update information in another system according to the available integration capabilities.

01

Source System

02

API Request

03

Validation

04

Business Logic

05

Destination System

05

API Capabilities

STRUCTURED APPLICATION INTERFACES

APIs designed around application requirements.

API functionality can be structured around the data, operations and access requirements of the applications being connected.

01

REST Endpoints

02

JSON Data Exchange

03

Authentication

04

Authorization

05

Request Validation

06

Error Handling

07

Filtering & Parameters

08

Business Logic

09

Database Operations

10

Integration Logging

06

Data Exchange

KEEP BUSINESS DATA CONNECTED

Reduce unnecessary manual movement of information.

Depending on the systems involved, integrations can support different patterns for transferring or synchronizing business information.

01

One-Way Integration

Send selected information from one system into another destination.

02

Two-Way Integration

Exchange supported information between two compatible systems.

03

Scheduled Exchange

Process selected information according to defined scheduled integration routines.

04

Event-Based Integration

Trigger supported actions when defined events occur within connected systems.

07

Web & Mobile

BACKEND CONNECTIVITY

Connect customer-facing applications with business data.

APIs can provide the communication layer between websites, portals, mobile applications and backend business systems.

01

Customer Portals

02

Business Portals

03

Mobile Applications

04

E-Commerce Websites

05

Booking Platforms

06

Internal Applications

08

Business Systems

CONNECT THE BUSINESS ECOSYSTEM

Integrate applications across business operations.

Integration requirements vary by organization. Where supported interfaces are available, different systems can be connected to reduce process fragmentation.

01

CRM

Customer and sales information.

02

ERP

Operational and business records.

03

Inventory

Products, stock and movements.

04

Finance

Relevant financial information.

05

Websites

Forms, customers and enquiries.

06

Mobile Apps

Backend data and services.

09

Microsoft

MICROSOFT BUSINESS CONNECTIVITY

Connect custom applications with Microsoft technologies.

Custom applications can be integrated with compatible Microsoft business technologies where the required APIs, connectors and permissions are available.

Microsoft 365 SharePoint Online Power Automate Power Apps Dataverse Dynamics 365 Microsoft Teams Power BI
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API Security

CONTROL SYSTEM ACCESS

Design integrations with controlled access in mind.

API security requirements depend on the applications, data and infrastructure involved. Appropriate authentication and authorization mechanisms can be implemented according to the solution architecture.

01

Authentication

02

Authorization

03

Access Tokens

04

Request Validation

05

Role-Based Access

06

Activity Logging

11

Technology

INTEGRATION TECHNOLOGIES

Technology selected around the systems being connected.

The integration architecture is determined by the available interfaces, data requirements, security requirements and business process involved.

REST APIs JSON ASP.NET Core C# PHP JavaScript TypeScript React SQL Server MySQL OAuth Webhooks
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Our Process

INTEGRATION DEVELOPMENT APPROACH

Understand both systems before building the connection.

01

Discover

Understand the applications, data, business process and integration requirements.

02

Map

Define data fields, authentication, endpoints and integration flow.

03

Develop & Test

Build the integration and validate expected data exchange scenarios.

04

Deploy & Monitor

Deploy the integration and support ongoing changes as connected systems evolve.

13

Why Incodiv

CONNECTED SOFTWARE THINKING

Integration designed around the complete business process.

We approach integration as part of the wider application architecture rather than treating it only as data transfer between two systems.

01

Custom REST API development

02

Business system integration

03

Web & mobile backend connectivity

04

Microsoft ecosystem integration

05

Database-driven integrations

06

Integration-ready architecture

15

FAQ

COMMON QUESTIONS

API development and integration, explained.

What is API integration? +

API integration enables compatible applications to exchange information and perform defined operations through structured software interfaces.

Can you build a custom API for our software? +

Yes. Custom APIs can be developed around the data, functionality, authentication and integration requirements of your application.

Can you integrate two existing systems? +

Potentially, yes. Integration depends on whether the systems provide suitable APIs, database access, webhooks, connectors or another supported integration method.

Can a website send leads directly into a CRM? +

Yes, where the CRM provides a compatible integration method. Website forms and application workflows can be connected with CRM processes to transfer relevant lead information.

Can APIs be used for mobile applications? +

Yes. APIs commonly provide mobile applications with controlled access to backend data, authentication and application functionality.

Can you integrate Microsoft 365 and Power Platform? +

Yes. Depending on the required solution, compatible Microsoft 365, SharePoint, Dataverse, Dynamics 365 and Power Platform capabilities can be integrated with custom applications.

NEED YOUR SYSTEMS TO WORK TOGETHER?

Connect applications, data and business processes.

Tell us which systems you need to connect and how information should move between them.

Discuss Your Integration
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